{"id":295423,"date":"2026-01-02T09:42:27","date_gmt":"2026-01-02T08:42:27","guid":{"rendered":"https:\/\/graf-von-westerburg.de\/career\/lead-office-manager-customer-experience\/"},"modified":"2026-01-02T09:42:27","modified_gmt":"2026-01-02T08:42:27","slug":"lead-office-manager-customer-experience","status":"publish","type":"career","link":"https:\/\/graf-von-westerburg.de\/en\/career\/lead-office-manager-customer-experience\/","title":{"rendered":"Lead Office Manager \u2013 Customer Experience (all genders)"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-295423","career","type-career","status-publish","format-standard","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lead Office Manager in Hanau \u2013 Customer Experience<\/title>\n<meta name=\"description\" content=\"Lead Office Manager \u2013 Customer Experience in Hanau: Vollzeit-Festanstellung, Home-Office-Option. 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Der Besch\u00e4ftigungsort ist Hanau; die Zusammenarbeit ist als Home\u2011Office\u2011orientierte Zusammenarbeit mit regelm\u00e4\u00dfigen Teamtagen organisiert und als unbefristete Vollzeit\u2011Festanstellung ausgelegt.<\\\/p>\\n<p>Inhaltlich arbeiten Sie an Themen rund um Customer Experience: Observability\u2011Standards (Logs, Metriken, Traces) und ein konsequentes Incident\u2011\\\/Problem\u2011Management. 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Sie geben konstruktives Feedback, teilen Wissen und tragen aktiv zur Weiterentwicklung des Teams bei.<\\\/li>\\n<li>Praxis mit modernen Toolchains (Git, CI\\\/CD, Testing) sowie die Bereitschaft, Standards zu setzen und die Qualit\u00e4t im Team messbar zu verbessern.<\\\/li>\\n<\\\/ul>\\n\\n<p>Benefits<\\\/p><ul>\\n<li>Weiterbildungsbudget f\u00fcr Trainings, Zertifizierungen und Konferenzen, damit Sie Ihre Rolle fachlich und methodisch kontinuierlich ausbauen k\u00f6nnen.<\\\/li>\\n<li>Attraktives Verg\u00fctungspaket mit Zusatzleistungen und \u2013 je nach Rolle \u2013 Bonus\u2011\\\/Pr\u00e4mienkomponenten; transparente Gehaltsb\u00e4nder sind gelebte Praxis.<\\\/li>\\n<li>Unbefristete Festanstellung in Vollzeit mit langfristiger Perspektive, klaren Verantwortlichkeiten und einem verl\u00e4sslichen Setup f\u00fcr Remote\u2011Zusammenarbeit.<\\\/li>\\n<li>30 Tage Urlaub (oder vergleichbar) sowie zus\u00e4tzliche Benefits rund um Gesundheit, Wellbeing und ergonomisches Arbeiten im Home Office.<\\\/li>\\n<li>Hohe Home\u2011Office\u2011Flexibilit\u00e4t (remote\\\/hybrid) inkl. moderner Hardware\u2011Ausstattung sowie professioneller Toolchain f\u00fcr Kommunikation, Planung und Delivery.<\\\/li>\\n<li>Team\u2011Events und Austauschformate (remote oder vor Ort), um Zusammenarbeit, Kultur und Wissenstransfer nachhaltig zu f\u00f6rdern.<\\\/li>\\n<li>Kurze Entscheidungswege, hohe Eigenverantwortung und die M\u00f6glichkeit, Themen mit echtem Impact zu gestalten \u2013 statt nur Tickets abzuarbeiten.<\\\/li>\\n<\\\/ul>\\n\",\"datePosted\":\"2026-01-02T08:42:27+00:00\",\"inLanguage\":\"en-US\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"confidential\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"@type\":\"PostalAddress\",\"addressLocality\":\"Hanau\",\"addressCountry\":\"DE\",\"addressRegion\":\"Hessen\"}},\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/graf-von-westerburg.de\\\/en\\\/careers\\\/lead-office-manager-customer-experience\\\/\"},\"identifier\":{\"@type\":\"PropertyValue\",\"name\":\"Graf von Westerburg\",\"value\":\"JOB-36263074\"},\"employmentType\":[\"FULL_TIME\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Lead Office Manager in Hanau \u2013 Customer Experience","description":"Lead Office Manager \u2013 Customer Experience in Hanau: Permanent full-time role with a remote work option. 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