Careers

Sales Manager – SaaS Platform (all genders)

  • JOB-78725448
  • Karlsruhe
  • Full-time
  • Permanent position, remote work
  • Immediate start

Company profile

Our client is an innovative scale-up with solid growth specialising in e-commerce infrastructure and order management. The position is based in Karlsruhe, with a distributed team setup with asynchronous communication. This is a permanent, full-time position.

You will work on SaaS Platform, focusing on observability standards (logs, metrics and traces) and consistent incident and problem management. The team values structured planning, transparent prioritisation and pragmatic implementation, as well as sound governance and audit readiness.

Your responsibilities

  • You take responsibility in the SaaS Platform environment and deliver measurable results – from planning to stable operation.
  • They create comprehensible documentation, promote knowledge exchange (pairing, reviews, brown bags) and support teammates in onboarding.
  • They optimize performance, costs and scaling, evaluate technical options and document architectural decisions in an understandable and audit-ready manner.
  • They automate build, test and deployment (CI/CD) processes and continuously improve team delivery capability, release stability and time-to-market.
  • They analyze professional and technical requirements, translate them into implementable user stories/epics and coordinate dependencies transparently with all stakeholders.
  • They consistently implement observability (logging, metrics, tracing), derive concrete improvements from incidents and sustainably reduce error classes (RCA/problem management).
  • They take over end-to-end ownership for features or services – from requirements reception to design/implementation to stable transfer to productive operation.
  • They contribute to architectural and technology decisions and bring in best practices to increase stability, security and scalability in the long term.

Your profile

  • They bring relevant experience for SaaS Platform and can lead complex projects into the implementation in a structured manner.
  • Strong communication and moderation capability to clarify requirements, involve stakeholders and communicate technical topics in an understandable way.
  • Very good knowledge of German or English in words and writing as well as the ability to work effectively even in distributed teams.
  • Team-oriented work in cross-functional setups; you provide constructive feedback, share knowledge and actively contribute to the development of the team.
  • Several years of experience in a comparable role with demonstrable success in the implementation of complex projects in production-critical environments.
  • Analytical thinking and problem-solving skills – you can systematically identify causes and derive sustainable improvements (RCA).
  • Bonus: Knowledge of security/compliance (e.g. B. GDPR, ISO 27001, PCI DSS) and experience with auditable documentation.

Your Benefits

  • High home office flexibility (remote/hybrid) including modern hardware equipment as well as professional toolchain for communication, planning and delivery.
  • 30 days of vacation (or comparable) as well as additional benefits around health, wellbeing and ergonomic work in the home office.
  • Flexible working hours and an environment that combines results orientation with sustainable work-life balance – including transparent goals and realistic planning.
  • Team events and exchange formats (remote or on site) to sustainably promote cooperation, culture and knowledge transfer.
  • Modern work processes (agile/lean), clean documentation and a team that consistently lives quality, stability and security-by-design.
  • Further education budget for trainings, certifications and conferences so that you can continuously expand your role in terms of expertise and methodology.
  • Attractive compensation package with additional benefits and – depending on the role – bonus/premium components; transparent salary bands are lived practice.
  • Full-time permanent employment with a long-term perspective, clear responsibilities and a reliable setup for remote collaboration.

Apply now

Is this the role you are looking for? We look forward to receiving your complete application, including a cover letter, CV and relevant references and certificates. Please include your salary expectations and earliest available start date.

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