Careers

Senior Incident Response Engineer – PCI DSS (all genders)

  • JOB-81889118
  • Würzburg
  • Full-time
  • Permanent position, remote work
  • Immediate start

Company profile

Our client is a fast-growing B2B provider specialising in cloud platform operations and platform engineering. The position is based in Würzburg, with a hybrid model with a substantial remote working component. This is a permanent, full-time position.

You will work on PCI DSS, focusing on observability standards (logs, metrics and traces) and consistent incident and problem management. The team values high quality standards, constructive feedback and active collaboration, as well as high availability and performance.

Your responsibilities

  • You take responsibility in the PCI DSS environment and deliver measurable results – from planning to stable operation.
  • They consistently implement observability (logging, metrics, tracing), derive concrete improvements from incidents and sustainably reduce error classes (RCA/problem management).
  • They contribute to architectural and technology decisions and bring in best practices to increase stability, security and scalability in the long term.
  • They automate build, test and deployment (CI/CD) processes and continuously improve team delivery capability, release stability and time-to-market.
  • They take over end-to-end ownership for features or services – from requirements reception to design/implementation to stable transfer to productive operation.
  • They optimize performance, costs and scaling, evaluate technical options and document architectural decisions in an understandable and audit-ready manner.
  • They establish and live up to quality standards (code reviews, automated tests, definition of done) and provide comprehensible, maintainable and expandable solutions.
  • They drive refactoring and technical modernization, reduce technical debt and improve the developer experience through pragmatic standards and tooling.
  • They analyze professional and technical requirements, translate them into implementable user stories/epics and coordinate dependencies transparently with all stakeholders.
  • They work closely with product, security, data and operations to ensure that data protection, compliance and security requirements are taken into account at an early stage.

Your profile

  • You bring relevant experience for PCI DSS and can lead complex projects into the implementation in a structured manner.
  • Practice with modern toolchains (Git, CI/CD, Testing) as well as the willingness to set standards and improve the quality in the team measurably.
  • Team-oriented work in cross-functional setups; you provide constructive feedback, share knowledge and actively contribute to the development of the team.
  • Several years of experience in a comparable role with demonstrable success in the implementation of complex projects in production-critical environments.
  • Experience in cloud/container environments and a solid understanding of operations, monitoring and security fundamentals in distributed systems.
  • Structured, self-responsible working method with an ownership mentality – you prioritize meaningfully, communicate risks early and deliver reliably.
  • Strong communication and moderation capability to clarify requirements, involve stakeholders and communicate technical topics in an understandable way.
  • Analytical thinking and problem-solving skills – you can systematically identify causes and derive sustainable improvements (RCA).

Your Benefits

  • Short decision-making processes, a high level of personal responsibility and the opportunity to design topics with real impact – instead of just working through tickets.
  • Full-time permanent employment with a long-term perspective, clear responsibilities and a reliable setup for remote collaboration.
  • Structured induction (onboarding plan, mentoring) and a clear development path with regular feedback cycles and training opportunities.
  • Flexible working hours and an environment that combines results orientation with sustainable work-life balance – including transparent goals and realistic planning.
  • High home office flexibility (remote/hybrid) including modern hardware equipment as well as professional toolchain for communication, planning and delivery.
  • Team events and exchange formats (remote or on site) to sustainably promote cooperation, culture and knowledge transfer.
  • 30 days of vacation (or comparable) as well as additional benefits around health, wellbeing and ergonomic work in the home office.
  • Attractive compensation package with additional benefits and – depending on the role – bonus/premium components; transparent salary bands are lived practice.

Apply now

Is this the role you are looking for? We look forward to receiving your complete application, including a cover letter, CV and relevant references and certificates. Please include your salary expectations and earliest available start date.

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