Careers

Head of People & Culture – E‑Commerce (all genders)

  • JOB-34954826
  • Flensburg
  • Full-time
  • Permanent employment, service vehicle, relocation service, home office
  • Immediate start

Company profile

Our client is an international group of companies specialising in SaaS platforms for B2B customers. The position is based in Flensburg, with remote working with regular team days. This is a permanent, full-time position.

You will work on E‑Commerce, focusing on API-first architecture, event-driven patterns and well-defined domain boundaries. The team values high quality standards, constructive feedback and active collaboration, as well as sound governance and audit readiness.

In a leadership role, you also shape structures and governance: You define priorities along measurable goals, develop teams further and create an operating model that enables scaling and reliable delivery.

Your responsibilities

  • You take responsibility in the e-commerce environment and deliver measurable results – from planning to stable operation.
  • They analyze professional and technical requirements, translate them into implementable user stories/epics and coordinate dependencies transparently with all stakeholders.
  • They drive refactoring and technical modernization, reduce technical debt and improve the developer experience through pragmatic standards and tooling.
  • They automate build, test and deployment (CI/CD) processes and continuously improve team delivery capability, release stability and time-to-market.
  • They consistently implement observability (logging, metrics, tracing), derive concrete improvements from incidents and sustainably reduce error classes (RCA/problem management).
  • They optimize performance, costs and scaling, evaluate technical options and document architectural decisions in an understandable and audit-ready manner.
  • They create comprehensible documentation, promote knowledge exchange (pairing, reviews, brown bags) and support teammates in onboarding.
  • They lead and develop teams, are responsible for hiring plans as well as budget/resources and create a culture of ownership, transparency and delivery excellence.
  • They are responsible for strategic alignment, prioritize initiatives along measurable goals (OKRs/KPIs) and create an operating model that enables scaling.

Your profile

  • They bring relevant experience for e-commerce and can lead complex projects into the implementation in a structured manner.
  • Experience in cloud/container environments and a solid understanding of operations, monitoring and security fundamentals in distributed systems.
  • Team-oriented work in cross-functional setups; you provide constructive feedback, share knowledge and actively contribute to the development of the team.
  • Practice with modern toolchains (Git, CI/CD, Testing) as well as the willingness to set standards and improve the quality in the team measurably.
  • Structured, self-responsible working method with an ownership mentality – you prioritize meaningfully, communicate risks early and deliver reliably.
  • Several years of experience in a comparable role with demonstrable success in the implementation of complex projects in production-critical environments.
  • Very good knowledge of German or English in words and writing as well as the ability to work effectively even in distributed teams.
  • Strong communication and moderation capability to clarify requirements, involve stakeholders and communicate technical topics in an understandable way.
  • Very good understanding of software architecture, interfaces (API design) and data models as well as the ability to justify technical decisions in a comprehensible way.
  • Analytical thinking and problem-solving skills – you can systematically identify causes and derive sustainable improvements (RCA).

Your Benefits

  • Team events and exchange formats (remote or on site) to sustainably promote cooperation, culture and knowledge transfer.
  • Modern work processes (agile/lean), clean documentation and a team that consistently lives quality, stability and security-by-design.
  • 30 days of vacation (or comparable) as well as additional benefits around health, wellbeing and ergonomic work in the home office.
  • Further education budget for trainings, certifications and conferences so that you can continuously expand your role in terms of expertise and methodology.
  • Flexible working hours and an environment that combines results orientation with sustainable work-life balance – including transparent goals and realistic planning.
  • Attractive compensation package with additional benefits and – depending on the role – bonus/premium components; transparent salary bands are lived practice.
  • High home office flexibility (remote/hybrid) including modern hardware equipment as well as professional toolchain for communication, planning and delivery.
  • Structured induction (onboarding plan, mentoring) and a clear development path with regular feedback cycles and training opportunities.
  • Short decision-making processes, a high level of personal responsibility and the opportunity to design topics with real impact – instead of just working through tickets.
  • Executive coaching and individual leadership development; depending on the package bonus components and if applicable. Long-term incentives.

Apply now

Is this the role you are looking for? We look forward to receiving your complete application, including a cover letter, CV and relevant references and certificates. Please include your salary expectations and earliest available start date.

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