Careers

Junior Incident Response Engineer – Card Processing (all genders)

  • JOB-48416958
  • Osnabrück
  • Full-time
  • Permanent position, remote work
  • Immediate start

Company profile

Our client is a medium-sized specialist and market leader specialising in enterprise software for regulated industries. The position is based in Osnabrück, with a remote-first setup with clearly defined routines. This is a permanent, full-time position.

You will work on Card Processing, focusing on observability standards (logs, metrics and traces) and consistent incident and problem management. The team values clear responsibilities, an ownership mindset and fast decision-making, as well as scalable platforms and automation.

Your responsibilities

  • You take responsibility in the field of card processing and deliver measurable results – from planning to stable operation.
  • They create comprehensible documentation, promote knowledge exchange (pairing, reviews, brown bags) and support teammates in onboarding.
  • They consistently implement observability (logging, metrics, tracing), derive concrete improvements from incidents and sustainably reduce error classes (RCA/problem management).
  • They contribute to architectural and technology decisions and bring in best practices to increase stability, security and scalability in the long term.
  • They analyze professional and technical requirements, translate them into implementable user stories/epics and coordinate dependencies transparently with all stakeholders.
  • They automate build, test and deployment (CI/CD) processes and continuously improve team delivery capability, release stability and time-to-market.
  • They take over end-to-end ownership for features or services – from requirements reception to design/implementation to stable transfer to productive operation.

Your profile

  • They bring relevant experience for card processing and can lead complex projects into the implementation in a structured manner.
  • Bonus: Knowledge of security/compliance (e.g. B. GDPR, ISO 27001, PCI DSS) and experience with auditable documentation.
  • Strong communication and moderation capability to clarify requirements, involve stakeholders and communicate technical topics in an understandable way.
  • Very good knowledge of German or English in words and writing as well as the ability to work effectively even in distributed teams.
  • Team-oriented work in cross-functional setups; you provide constructive feedback, share knowledge and actively contribute to the development of the team.
  • Structured, self-responsible working method with an ownership mentality – you prioritize meaningfully, communicate risks early and deliver reliably.
  • Experience in cloud/container environments and a solid understanding of operations, monitoring and security fundamentals in distributed systems.
  • Analytical thinking and problem-solving skills – you can systematically identify causes and derive sustainable improvements (RCA).

Your Benefits

  • Attractive compensation package with additional benefits and – depending on the role – bonus/premium components; transparent salary bands are lived practice.
  • Flexible working hours and an environment that combines results orientation with sustainable work-life balance – including transparent goals and realistic planning.
  • Full-time permanent employment with a long-term perspective, clear responsibilities and a reliable setup for remote collaboration.
  • Short decision-making processes, a high level of personal responsibility and the opportunity to design topics with real impact – instead of just working through tickets.
  • High home office flexibility (remote/hybrid) including modern hardware equipment as well as professional toolchain for communication, planning and delivery.
  • Team events and exchange formats (remote or on site) to sustainably promote cooperation, culture and knowledge transfer.
  • Structured induction (onboarding plan, mentoring) and a clear development path with regular feedback cycles and training opportunities.

Apply now

Is this the role you are looking for? We look forward to receiving your complete application, including a cover letter, CV and relevant references and certificates. Please include your salary expectations and earliest available start date.

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